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Answers to Questions for our Clients
What is an HOA? What more services does Mincorpmanagement provide? How do I register to use Mincorpmanagement online services?
For the benefit of its members (owners) an association helps to protect home values in the community, offers amenities for the enjoyment of owners and helps to build a sense of community. Community associations are commonly established as a non-profit corporation that is governed by a set of documents including the Articles of Incorporation, the Bylaws, and the Covenants, Conditions and Restrictions (CCRs). Home values are maintained through the enforcement of community standards spelled out in these governing documents. Generally most standards focus on property maintenance and architectural design of the community.
The Board of Directors is voted on by the membership comprised of homeowners (unless this is a developer controlled association still in development) to make decisions for the Association. They are ultimately responsible for the funds and operations of the community. They approve contracts, set the budget, enforce the documents, oversee committees, etc.
Community associations are initially controlled by a Declarant, generally the developer of a specific community, who filed the recorded governing documents. Individuals are appointed by the Declarant to serve as the association's Board of Directors until stated requirements have been met for transition to owner control and membership election of the Board of Directors.
Typically the Declarant and Developer are the same group. The Developer is the group that is building your community. The Declarant is the group that has the controlling authority over the governance of the Association during the development period. Most of the time, this will be the same group since the Developer will almost always wish to retain those rights when they are developing the community.
Most community associations require mandatory membership in the association for every owner of a lot within the boundaries of a specific community.
The property owner with legal title to a parcel of property (lot) and verified as an association member is entitled to vote.
Yes, in most cases. When your community was built, the association was established with legal governing documents that made your community a deed restricted community; meaning, whoever holds a deed to land in the community must comply with the governing documents. When you purchased your home, your deed to your property typically obligates you to the association as a member.
Upon acceptance of a deed to property which is subject to conditions, covenants, and restrictions that "run with the land", the owner is responsible for adherence to the provisions set forth in governing documents, which ensure rights of enjoyment and require compliance with specific restrictions.
If an association member fails to comply with any condition, covenant, restriction or rules and regulations, the association Board of Directors is authorized to require remedy or removal. Specific policies and procedures are established to accomplish violation notification, penalties and legal enforcement.
Governing documents are recorded legal documents which may include Articles of Incorporation, Declaration of Covenants, Conditions, and Restrictions, Bylaws, among others which determine structure of an association and establish obligations and responsibilities of its members and elected officers and directors.
Usually, records, contracts, financials, etc., are open to the members for inspection. You would need to provide a written request to the Board to inspect the records. You may contact the Mincorpmanagement Customer Care Center to receive information about where to send your written request.
Each year, a copy of the budget summary is updated and presented for that year, typically board members can contact the Mincorpmanagement Customer Care Center to get a copy if you did not receive it.
The term common area is generally used to describe all elements within the community that are owned and maintained by the association, and dedicated to shared use and enjoyment of all owners.
In order to preserve the aesthetic quality of a community, prior approval of any exterior alteration, modification, or addition to individual property is required. Forms and applications for submission of detailed plans and specifications are available on the Mincorpmanagement or upon request to the Customer Care Center 9494894000.
Your Board has partnered with Mincorpmanagement for our assistance in handling services such as all the day to day operations of your association, including budgeting and financials, common area maintenance, amenity and vendor management, standards enforcement, Board and Annual meetings and delinquency collections. We ensure that your association common areas are maintained, we correspond with you about the use of amenities and compliance with community standards, We offer you online access to your account history and other online customer service features and we are available to you to answer questions and hear concerns about your account, statements, violation notices, or any correspondence you receive from Mincorpmanagement on behalf of your Board.
An association manager is a company, such as Mincorpmanagement, that is hired and appointed by the Board of Directors to implement approved policies and procedures and provide effective management and guidance for daily administrative, financial, and operational duties of the association.
The Mincorpmanagement Customer Care Center (+919494894000) is responsible for receipt and response of association inquiries and service requests. Requests requiring attention of the Board of Directors will be referred to the association manager for the board's consideration.
The authority to review and approve modifications is generally delegated to an Architectural Review Committee in accordance with the governing documents.
Assessment fees (dues) are fees that are imposed upon individual lots by the association in accordance with the governing documents.
The amount of individual assessment fees is based on income required to cover the expenditures and contingencies required to maintain a sound and prudent financial condition for the association. After comprehensive review and approval of an association annual budget, the Board of Directors will determine if an increase in individual assessment fees will be necessary to accommodate a balanced budget.
Yes, requirements for approval of an increase in fees are set forth in the Declaration. Some Declarations provide that a limited percentage increase may be automatically imposed annually without a vote of the membership.
Association assessment fees (dues) are payable by homeowner. You may pay by check, credit card, or free online eChecks.or the payment processed company Please log onto Mincorpmanagement to log into your account if you would like to pay by credit card or free eChecks. You will need to register if you do not have a log-in set up. (Customer Care can take eCheck or credit card payments over the phone. There is a third party processor fee for credit cards.)
A Special Assessment is a one-time assessment that is initiated to pay for a certain event such as adding onto the clubhouse, replacing the pool, a major landscape project, or a host of other special circumstances that would not be possible with just the usual annual operating budget. Special Assessments typically must be approved by a majority of the owners within the community.
If you’re a registered user, you can change your mailing address online. Log-in and change your address on the My Profile page. You can also change your mailing address by sending written notification, either by e-mail or we can send you a form. In your correspondence please indicate the old and new address.
You may either contact your Association Manager directly or call the Mincorpmanagement Customer Care Center +91 9494894000. Customer Care will take the address and the concern and make sure the Manager gets it for investigation. For privacy, we cannot divulge the specific steps in the enforcement of that Lot; such as how many times the owner has been fined.
Mincorpmanagement has an emergency on-call association manager to handle emergency Common Area Maintenance Issues (i.e. gates, pools, irrigation) requiring immediate response after normal hours, including weekends and holidays. Calls regarding payments, violations and other matters should be deferred until the next business day. The Emergency on-call number is +91 9494894000.
